How To

LenderLetter Features


Welcome to the “How To” page.

Here you may find information that will answer your questions and show you how various tasks within are completed.  We have separated this training into four sections:

General Knowledge

The application is web based and has been designed to run within all browsers.  However, depending on the settings that have been implemented in each browser, certain aspects of the application may not function correctly.  In these situations, modifications to browser settings will be necessary for the application to function as expected.


Minimum Browser Requirements:

  • Microsoft Edge 14+
  • Safari 6+
  • Firefox (Current – 1) and Current versions
  • Chrome (Current – 1) and Current versions
  • Opera (Current – 1) and Current versions
  • iOS 7.0+
  • Android 6.0+

Not SupportedInternet Explorer (all versions)

(Current – 1) and Current means that we support the current stable version of the browser and the version that precedes it.


There are two basic requirements for each browser and operating system:


  1. Your browser must allow for popups from “”.
  2. Your browser must allow an Adobe .pdf viewer to open from within the browser (or to open a separate Adobe .pdf viewer). 

Each browser and operating system will require different settings in order accomplish these requirements.